Privacy Policy
We respect your privacy and are committed to protecting the information you provide when using AMStores. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it.
Information We Collect
When you use our platform, we may collect information such as:
- Your name
- Email address
- Phone number, where required
- Delivery or pickup information
- Shopping preferences
- Saved products, favourites, or cart information
- Order information
- Information you voluntarily provide when contacting us or submitting a request
We only collect information that is reasonably necessary to provide and improve our services.
Information We Do Not Collect
We do not require or collect your bank account number or banking credentials.
We do not use IP addresses to track or profile your activity for advertising or behavioural purposes.
We do not intentionally collect sensitive personal information unless it is necessary for a specific service and permitted by applicable law.
How We Use Your Information
We may use your information to:
- Provide and improve your shopping experience
- Process and manage orders
- Provide delivery or pickup services
- Remember your preferences and saved items
- Help you find products and services that may be relevant to you
- Respond to questions, requests, and customer-support enquiries
- Maintain and improve the security and functionality of the platform
- Communicate with you about your account, orders, or important service updates
Payments
Where payments are available, we do not request or store your bank account number or banking credentials on our platform.
Any payment information requested during a transaction will only be used for the purpose for which it is provided.
Cookies and Similar Technologies
We may use essential cookies or similar technologies required for the website or application to function properly, such as maintaining your session or remembering preferences.
Where additional tracking technologies are introduced, we will update this Privacy Policy and provide any notices or choices required by applicable law.
Sharing of Information
We do not sell your personal information.
We may disclose information where reasonably necessary to:
- Provide a service you have requested
- Complete or fulfil an order
- Comply with a legal obligation
- Protect the security, rights, or property of our platform, users, or others
Where third-party service providers are used to operate parts of the platform, they may process information only as necessary to provide their services.
Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.
However, no online service can guarantee absolute security.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, to provide our services, resolve disputes, maintain appropriate records, or comply with legal obligations.
When information is no longer required, we may delete or anonymise it.
Your Rights
Depending on applicable law, you may have the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
To make a privacy-related request, contact us using the details below.
Children's Privacy
Our services are not intended to knowingly collect personal information from children in circumstances where parental consent is required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.
When significant changes are made, we will provide an appropriate notice through the platform where required.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us: